Monday, August 20, 2012

0 More Insurance Rants

I still have not been reimbursed for the $495 skull imaging performed in July. Turns out they have been calling my Surgeon's office for verification, which is silly because all they did was refer me to Bay Area Imaging.

CIGNA noted that the receipt includes the surgeon's name and number, and therefore, they keep calling him instead of the actual imaging clinic..

.. well, is it that difficult to call the OTHER number on the receipt that does belong to the imaging clinic?

I have asked the customer rep to leave a note on the case stating to call the other number. Let's see if the reviewers can figure this one out.

Seriously, it's been "in progress" for too long.


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